Thank you for your continued patronage of our online shop.

We will be relocating our distribution center (warehouse) to further improve our services and strengthen our logistics system. Consequently, we will be temporarily suspending product shipments during the following period. 34

We sincerely apologize for any inconvenience this may cause our customers. We appreciate your understanding.

■Shipping suspension period

December 2026, 8 (Wednesday) -January 26, 2026 (Tuesday)

■Shipping resumes

We will begin shipping orders sequentially from Wednesday, September 2, 2026.

■Regarding the final shipment before relocation

Order deadline: August 24, 2026 (Monday) 10:00 AM
Delivery available until: August 28, 2026 (Friday)

■About stock

Due to preparations for relocation, some products may be out of stock.
If an item is out of stock, we will contact you individually, and once the item is available, we will ship it sequentially from the date we resume shipping.

■About ordering

・Even during the shipping suspension period, we will continue to accept orders through our online shop 24 hours a day as usual.

■ Impact on delivery

Orders placed before or after the shipping suspension period may take longer to deliver than usual.
・We cannot accept requests for specific delivery dates between August 29th (Sat) and September 6th (Sun).

■Inquiry response

Inquiries received during the shipping suspension period will be answered in order during business hours (9:00 AM to 17:00 PM, excluding Saturdays, Sundays, and public holidays).

Tel: 0120-410-339

Email: infoshop@ozeki.co.jp

Our online shop: https://shop.ozeki.co.jp