Ozeki's mission is to contribute to the creation of a new, globally applicable lifestyle culture by reexamining the traditional lifestyle culture that has fostered the history and tradition of sake in an increasingly diverse society and realizing rich lifestyle values ​​shared across generations and regions. To fulfill this mission, we will propose a more fulfilling lifestyle through the provision of enjoyable drinking experiences and the development of applied technologies and related products, leveraging our long-cultivated sake technology and innovative ideas. Therefore, with regard to the handling of personal information collected by our company or provided by customers, we ensure that all executives and employees are aware of the importance of such handling, comply with laws and regulations regarding personal information, establish internal regulations for personal information management, and thoroughly manage and protect personal information to prevent its leakage, misuse, falsification, loss, or destruction. We will also continually promote the implementation, maintenance, and improvement of these regulations.

1. Collection of personal information

In order to provide better services, we may collect personal information from customers as necessary when conducting surveys, sending direct mail, distributing e-mails, distributing samples, offering prize draws, selling products, registering members, etc. When collecting information, we will, in principle, require the customer to provide the information voluntarily, and will notify the customer of the purpose of use in advance, and will collect the information in a lawful and fair manner to the extent necessary to achieve the purpose. Customers can refuse to provide their personal information at their own discretion. However, in this case, you may not be able to use our services.

2. Management and protection of personal information

We will strictly manage the personal information collected from our customers and will strive to implement safety measures to protect your personal information against unauthorized access from outside, data loss, destruction, tampering, etc. In order to achieve the purposes of use notified to our customers, we may outsource the handling of personal information to an external party within the scope necessary. In such cases, we will confirm that the outsourcee (hereinafter referred to as the "outsourcee") is fully protecting personal information, then enter into a contract regarding the protection of personal information and take appropriate supervisory measures.

3. Restrictions on the use of personal information

When using collected personal information, we will limit it to the extent necessary to achieve the purpose and take sufficient care not to infringe on the rights of our customers. However, all personal information held by our company may be used and published as statistical information that does not identify individuals.

4. Provision of personal information to third parties

We will not provide personal information to any third party other than our subcontractors without your consent. However, we may disclose information if we receive a formal inquiry from a public institution such as a court or police in accordance with the law.

5. Disclosure, correction, and deletion of personal information

When a customer requests the disclosure, correction, or deletion of their own personal information, we will respond promptly within reasonable limits after confirming that the request is made by the customer themselves, except in cases where there is a risk of harm to the life, body, property, or other interests of the individual, or where there is a significant impediment to the performance of our business.

6. Contact information for inquiries regarding personal information

For inquiries regarding personal information, please contact the following office.

■Ozeki Co., Ltd. Customer Service Center
4-9 Imazu Dezaike-cho, Nishinomiya City, Hyogo Prefecture, 663-8227
TEL: 0798-32-2016/FAX: 0798-36-1538
(Reception hours: 9:00-17:00 on weekdays, excluding Saturdays, Sundays, and holidays)
For inquiries via email form, click here

7. Revision of Personal Information Protection Policy

We may review the above items from time to time and revise all or part of them. In the event of any revisions, we will notify customers as soon as reasonably possible.